INSURANCE
Software, data and AI
engineering for the
insurance market
Solutions designed to increase operational efficiency and enhance engagement with policyholders and distribution channels, from underwriting to claims.
Industry segments &
specialties
We operate in a specialized manner across different segments of the insurance market, taking into account their regulatory and operational particularities.
Life and health insurance
We connect underwriting, claims and relationship data to simplify processes and create closer experiences for policyholders and beneficiaries.
Pensions and retirement funds
We unify data and processes to simplify plan management and strengthen relationships with participants throughout their entire journey.
Property and casualty (P&C) insurance
We integrate data and automation across the entire journey, from underwriting to claims, to speed up decisions and strengthen relationships with policyholders and brokers.
Reinsurance
We connect data and intelligence between insurers and reinsurers, bringing greater efficiency and transparency to risk management and operations as a whole.
Insurtechs
We support native digital operations with data and AI, accelerating the development of products and experiences connected to the insurance market.
Solutions for the key
challenges facing insurers
We operate across the entire insurance value chain, from customer acquisition
to policy and claims management.
Distribution and acquisition
Experience and relationships
Claims and operations
Data platform, CRM and
automation for insurers
We connect sales, marketing, customer service and operations in an integrated ecosystem built on Salesforce and data platforms.
This enables a unified view of policyholders and faster decisions in critical processes such as underwriting, renewal and customer service.
Sales Cloud
Service Cloud
Marketing Cloud
Data360 Health Cloud
Tableau
MuleSoft
Agentforce
CRM Analytics
AI EinsteinAI and technology
applied to the industry
We develop solutions that help insurers modernize platforms, integrate
ecosystems, and increase efficiency in critical processes such as underwriting, policy
management, customer service, and claims.
Where we generate impact
Reduce operational costs and claims processing time
Increase conversion in digital channels
Improve the experience for clients and brokers
Scale digital distribution
Ensure compliance and governance
Evolve business models with data and AI
The insurance market
is evolving rapidly
- Growth of Embedded Insurance
- Expansion of Usage-Based Insurance models
- Claims management automation
- Personalization supported by data and AI
- Modernization of legacy platforms and systems
Why ília?
We combine insurance industry expertise with the practical application of data and AI to transform operations end to end.
We work from strategy through implementation, integrating business and technology to automate processes, support decision-making, and generate operational efficiency at scale.
Success stories
Discover how we help companies accelerate business results through technology, data, and artificial intelligence.