ília has reached an important milestone after being recognized in the ISG Provider Lens™ 2025 report in the Generative AI Services category. The achievement was celebrated at the Sourcing Industry Awards with the presence of our CFO, Daniel Venturini, and Sales Director, Michelle Santiago, reinforcing the strategic relevance of this recognition for Brazil’s innovation ecosystem.
What ISG highlighted about ília
The Information Services Group (ISG) report emphasized ília’s leadership in two essential fronts for the advancement of Generative AI:
- Strategy and Consulting Services
- Development and Deployment Services
This combination strengthens our ability to support companies from strategic definition to the implementation of AI solutions with measurable impact.
ília at the center of value-driven innovation
Our positioning in the ISG Provider Lens™ reinforces ília as a strategic partner for organizations seeking to turn investments in artificial intelligence into real outcomes.
Our operating model integrates:
- Clear strategic vision
- Agile, value-oriented experimentation
- Consistent delivery with direct business impact
This approach accelerates performance, efficiency, and competitive differentiation across multiple sectors.
The relevance of the ISG recognition
ISG is one of the leading global firms in technology analysis and advisory. Being highlighted in its Provider Lens™ report indicates that:
- Our offerings were evaluated under rigorous global standards;
- Our capabilities in Generative AI were validated as strategic for the market;
- We strengthened the confidence of clients, partners, and the broader technology ecosystem.
Real cases: Generative AI applied with impact
In recent years, ília has delivered Generative AI and Machine Learning solutions with measurable results across different industries. Notable examples include:
Financial sector
A major Brazilian bank improved productivity, standardization, and customer experience through advanced Machine Learning models.
Marketplace
We developed AI agents, RAG (Retrieval-Augmented Generation) models, and agentic networks capable of generating looks, interpreting buying intent, and personalizing recommendations.
Shopping mall operations
We applied AI and NLP for intelligent product classification and automated consolidation of user-relevant information.
Energy
Predictive models enabled large-scale maintenance supported by preventive alerts and optimized operational dashboards.
Brasilprev
With the use of Agentforce for intelligent queries:
- BRL 487,000 in direct operational efficiency gains
- 80% reduction in time spent on manual searches
- 50% decrease in customer service time
These examples demonstrate how we operate at the intersection of strategy, data, and engineering to ensure AI potential translates into sustainable value.
Commitment to technical and human excellence
We remain committed to combining:
- Technical excellence,
- Cutting-edge technology,
- Human creativity.
These pillars shape our identity and drive high-impact outcomes for clients and partners.
We thank ISG for the recognition and, above all, the ílians—who turn strategy into impact every day.
Turn AI into real results
ília is ready to support your organization’s Artificial Intelligence journey with strategic vision, advanced engineering, and impact-driven delivery.
Interested in discussing the recognition and understanding how we can support your business? Complete the form below.