We connect Agentforce, Data 360, and the Salesforce architecture to your core business to generate efficiency and reduce costs
Schedule a diagnosisyears of experience
NPS on AgentExchange
Salesforce projects
Salesforce certifications
Member of the Salesforce Partner Advisory Board for Agentforce Latam
Among the first consulting teams implementing Agentforce in Latin America
Pioneering Rebate Management implementations in Brazil
Deploy autonomous agents into your workflows. Resolve tickets faster and reduce manual workload without growing your team.
We connect Sales, Service, Marketing Cloud and Data 360 to your ERPs and legacy systems. We build ultra-fast portals with Headless Salesforce, maintaining total security and business rules.
We ensure the stability of your Salesforce environment, empower your teams, and implement improvements to maximize your ROI.
We implement and evolve Salesforce and Data & AI ecosystems to transform the customer relationship and increase efficiency:
Agentforce
Data360
Headless 360
Commerce
Sales Cloud
Marketing
Service Cloud
Experience
Financial Cloud
Loyalty
Tableau
MuleSoft
Slack
Rebate
We map processes, technical requirements, and goals before starting development.
We connect Salesforce to your internal systems with a focus on security and compliance.
We train your teams to ensure the correct use of the platform and automations.
We monitor the operation to optimize routines and implement new features continuously.
What is Agentforce? What is the difference from a traditional chatbox?
Agentforce is the new generation of autonomous AI agents from Salesforce. Unlike chatbots based on rigid rules, the agents understand context, execute actions across systems autonomously, and follow corporate governance guidelines to resolve demands end to end.
Does ília work with Salesforce environments that are already in operation?
Yes. We perform technical audits and architecture diagnostics to identify bottlenecks, reduce technical debt, and evolve legacy or production environments without interrupting operations.
How does Salesforce integrate with my company's legacy systems?
We use API-oriented architecture (REST/SOAP, MuleSoft, or dedicated microservices) ensuring secure and efficient data exchange with ERPs (SAP, TOTVS, Oracle), internal databases, and analytics platforms.
What is the Headless approach with Salesforce and when is it worth using?
The Headless approach decouples the front-end (the user interface) from the Salesforce back-end. It is worthwhile when your company needs portals and applications with ultra performance, extreme design customization, and real-time synchronization.
How does ília ensure data security in highly regulated industries?
We follow the best compliance and governance practices (LGPD, TISAX, ISO), applying encryption at rest and in transit, granular control of access profiles, and constant auditing of data integrity.
Conheça como ajudamos empresas a acelerar resultados de negócio por meio de tecnologia, dados e inteligência artificial.
