SUCCESS STORY

ALLOS:
Support, standardization and
evolution of websites
and apps

ília took over the support and evolution of 28 websites and 18 apps for ALLOS. By eliminating fragmented code and automating processes, we brought standardization, agility to business areas, and greater operational efficiency to the largest shopping mall operator in the country.

Mobile Development
Software Engineering

Results

websites and 18 applications with continuous support and evolution
0

Source code standardization eliminating rework across multiple channels

Greater autonomy for commercial and marketing teams to make updates

Cost reduction and increased agility in digital maintenance processes

Overview

ALLOS is the largest shopping center administrator in Brazil, with 31 properties in 12 states. To align the visitor’s digital experience with the physical visit, the group needed a strategic partner to sustain and evolve its digital ecosystem, composed of 28 websites and 18 applications, ensuring scale, security, and agility for various business areas.

The Challenges

Decentralized digital channels, requiring individual code-by-code updates.
Continuous dependence on the technical team for simple changes to websites and apps.
Slow, costly, and high-risk operational failure maintenance processes.
Need to align the digital experience of visitors with physical frequency in the shopping centers.

Journey
and Solutions

We conducted a technical and business immersion to map the operation of the ALLOS ecosystem. We unified the source code architecture to allow the replication of improvements across digital channels. We restructured demand management, eliminating development bottlenecks and granting direct autonomy to the commercial and marketing areas for content management.

What We Delivered?

Mapping of architecture and alignment of product and business between teams.
Sustaining and evolutionary maintenance of 28 websites and 18 mobile applications.
Unification of source code for standardization and rapid publication of updates.
Restructuring the demand process to give autonomy to marketing and sales.

The work that Ília has been doing here has been fantastic. I believe that the relationship of trust we created between the two companies has been very beneficial for our product. One result of this is the increase in professionals we have allocated and the projects we have distributed to Ília throughout this year.

Santiago Carrilho

Head of Software Engineering at ALLOS

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