We had the honor of sponsoring Salesforce’s largest event in Latin America, bringing applied innovation, cutting-edge technology, and meaningful exchanges with the leaders transforming the CRM landscape.
We presented the case study “AI in Practice: How Agentforce is optimizing Brasilprev’s operations”, alongside Hudson Gutemberg, Senior Product Owner at Brasilprev, and Bernardo Aguiar, Principal Salesforce Consultant at ília.
Together, they walked through the company’s evolution within the Salesforce platform, from CRM structuring and data governance to the consolidation of a mature model with Agentforce, which has been delivering concrete gains in efficiency (TMA/TMS), 24/7 service, and measurable ROI.
In addition, we showcased our digital solutions focused on Salesforce multicloud, productivity, and autonomous agents, reaffirming our commitment to high-impact delivery, operational excellence, and a customer-centric culture.
This moment marks a new chapter in how we connect with customers, now in a hyper-personalized, intelligent, and data-driven way. It reinforces our position as a strategic partner in the digital transformation journey of large enterprises.
We’re ready for what’s next, always with technology, intelligence, and people at the core of every solution.
